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Frequently Asked Questions
+ Creating your Account
+ Resetting your Password
+ Reporting Typos
+ Returning a Purchase

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+ Accepted Forms of Payment
+ Tracking Orders

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+ Return/Defective Policy
+ Tracking Returns

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+ GSA Schedule
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Policies
+ Shipping Policy
+ Privacy Policy
+ Security Policy
About Redden
  Policies
 

Privacy Policy:
Redden Marine Supply prioritizes your right to privacy. Redden Marine Supply does collect information from you while you visit our website, including when you create an account and when you make a purchase.

Redden Marine Supply is the sole owner of information collected on www.reddenmarine.com and will not share, sell or trade any personal information you provide to a third party.

Shipping Policy:
Redden Marine Supply’s standard practice is to ship your order within (1) working day of its receipt if the items ordered are in stock at the time of order. In the event an item is not in stock, we will contact you with the expected delay in shipment. All shipping dates are estimations. A product indicating that it "Ships in 24 hours" means that our inventory system indicates at least one of the product on hand. If availability is of urgent concern, please call 1-800-426-9284 to confirm stock on hand.

Shipping rates quoted through the web site are valid only for orders placed through the web site.

Orders placed through channels other than the web site will be billed the actual freight charge, which may vary considerably, and often higher, than the shipping quotes published through the web site.

Registration:
When making a purchase on Redden Marine’s website we encourage you to create an account on www.reddenmarine.com. Doing so requires you to provide contact information, e-mail address, etc. This information is used to update you about your order’s status and to contact you with questions regarding your order. It is necessary for you to provide your billing and shipping addresses so that payment for your order can be processed.

Security Policy:
When you provide sensitive and private information on Redden Marine’s website, the information is protected by industry standard Secure Socket Layer software. Your browser will indicate that you are on a secure page by displaying a lock or key icon on the status bar.

To further protect your computer and password from unauthorized access, please logout after visiting www.reddenmarine.com.

If you have any questions about the security of Redden Marine’s website, please send them via e-mail to webmaster@www.reddenmarine.com.

Miscellaneous:
E-mail sent to Redden Marine Supply may be saved and are not confidential. For this reason, personal information such as credit card numbers, addresses, etc. should not be sent to us via e-mail.

Persons under the age of eighteen (18) years may only use our website with the consent and supervision of a parent or guardian.

Redden Marine Supply’s website contains links to other websites. As such, Redden Marine Supply is not responsible for the practices used on those sites, including privacy issues.

When personal information previously used to create your account changes or if you would like to close that account, please update or delete the information in My Account.

 

 
 
 
 
 
 
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