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About Redden
  Shipping & Payment

Payment Methods:
Redden Marine Supply accepts payment from Mastercard, Visa and Discover cards. Alternative methods of payment are also available such as COD, Prepaid Check, Money Order, etc. To use an alternative method of payment for your order, please call us at 1-800-426-9284, Monday – Friday, 8 a.m. – 5 p.m. Pacific Time.

State Sales Tax:
Orders shipped inside the State of Washington will be charged Washington State sales tax.

Shipping Policy:
Redden Marine Supply’s standard practice is to ship your order within (1) working day of its receipt if the items ordered are stock at the time of order.

All delivery times are estimates. In the event a time-critical service is used (Next Day, Two Day, Three Day) and the product delivery is delayed to the extent that the shipping agency credits Redden Marine the premium charge, that charge will be refunded to the customer.

Shipping Methods:
Your order can be shipped via UPS, U.S. Postal Service, LTL carrier or Ocean Freight. Orders weighing less than 150 pounds will typically ship via UPS Ground Service within the 48 Continental United States. Orders destined for Alaska and Hawaii weighing less than 70 pounds will typically ship via U.S. Postal Service. Orders in excess of 150 pounds or that involve oversize or hazardous goods will typically ship via auto or ocean freight.

If receipt of your order is time critical we offer a selection of priority services including UPS Red (next day), UPS Red and Saturday Delivery, UPS Blue (second day service), and UPS 3 Day Select. Air freight services other than UPS are also available.

Shipping rates quoted through the web site are valid only for orders placed through the web site.

Orders placed through channels other than the web site will be billed the actual freight charge, which may vary considerably, and often higher, than the shipping quotes published through the web site.

www.reddenmarine.com does not deliver outside of the United States at this time.

Your order may involve additional shipping charges for hazardous materials, oversize packages, etc., that were unknown at the time you placed your order. If this is the case, a representative of Redden Marine Supply will contact you via e-mail or telephone to confirm your acceptance and approval of any additional charges.

Shipping Payment:
Most often charges for shipping will be added to your order when it is placed. If your order requires LTL or Ocean Freight services a representative of Redden Marine Supply will contact you via e-mail or telephone to discuss the methods, costs and payment options available to you.

Tracking Your Order:
When your order has been shipped, you will receive an e-mail confirmation and tracking number. You can track your order’s progress with the tracking number at www.ups.com (UPS Services) or www.usps.com (U.S. Postal Services). If your order shipped via a different method and you otherwise need assistance tracking your order, please contact or call us directly.


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